Privacy Policy

Privacy Policy

Last Updated: August 27, 2026

Clean Earth Waterscapes (“Clean Earth Waterscapes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request an estimate, schedule services, communicate with us, or otherwise interact with our business.

Information We Collect

Depending on how you interact with Clean Earth Waterscapes, we may collect:

• Your name
• Phone number
• Email address
• Service and mailing addresses
• Information about your property and requested services
• Estimate, project, maintenance, and service history
• Information you provide through our website, forms, email, phone calls, or text messages
• Invoice and payment-related information

When you make a payment by credit card or ACH, payment information may be processed through third-party payment providers. We may receive information necessary to process or confirm your payment without storing complete payment card or bank account information ourselves.

Our website may also collect limited technical information, such as browser type, device information, IP address, and information about how visitors use our website. Cookies and similar technologies may be used for website functionality, analytics, or other ordinary website purposes.

How We Use Your Information

We use customer information to operate our business and provide services, including to:

• Respond to inquiries and requests for estimates
• Communicate about requested services
• Schedule appointments and projects
• Send appointment reminders and estimated arrival times
• Provide project and service updates
• Respond to customer questions
• Send invoices, payment reminders, and receipts
• Process and manage payments
• Maintain customer and service records
• Provide customer support
• Improve our services and website
• Meet legal, accounting, and business requirements

Text Messaging

If you provide your phone number and consent to receive text messages from Clean Earth Waterscapes, we may use text messaging to communicate with you regarding your services.

Examples of text messages may include:

• Appointment confirmations and reminders
• Scheduling information
• Estimated arrival times
• Project or service updates
• Responses to customer questions
• Invoice, payment, or account-related communications

Message frequency varies based on your interactions with us and the services you request. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to a message from us. After you send STOP, you may receive a confirmation message, and we will stop sending text messages to that number unless you subsequently provide consent to receive them again.

For assistance, reply HELP or contact us at (615) 335-4186 or hello@cleanearthwaterscapes.com.

Consent to receive text messages is not required to purchase services from Clean Earth Waterscapes.

How We Share Information

We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide services.

These providers may assist with:

• Customer management and scheduling
• Estimates and invoicing
• Payment processing
• Text messaging and communications
• Website hosting and technology
• Accounting and business administration

For example, Clean Earth Waterscapes uses Jobber to help manage customer information, scheduling, estimates, communications, invoicing, and payments.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, employees, property, or legal rights.

We do not sell your personal information.

How We Protect Your Information

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure. We use reputable business systems and service providers and limit access to customer information to people who reasonably need it to perform their responsibilities.

No method of electronic storage or transmission is completely secure, however, and we cannot guarantee absolute security.

Your Information and Your Choices

You may contact us if you would like to:

• Ask about information we maintain about you
• Correct inaccurate information
• Request deletion of information where applicable
• Ask questions about how we use your information
• Opt out of text messages by replying STOP

We may retain certain information when necessary for legal, accounting, contractual, or legitimate business purposes.

Third-Party Websites

Our website may contain links to third-party websites or services. Those websites have their own privacy policies and practices. Clean Earth Waterscapes is not responsible for the privacy practices of third-party websites.

Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business, services, technology, or legal requirements change. Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how Clean Earth Waterscapes handles your information, please contact us:

Clean Earth Waterscapes
Serving Middle Tennessee
Phone: (615) 335-4186
Email: hello@cleanearthwaterscapes.com

Mailing Address:
401 S Mt Juliet Rd, Ste 235
Mount Juliet, TN 37122